FAQs

A: Advanced Primary Care is designed to cater to a wide range of healthcare needs. If you value personalized care, easy access to healthcare services, and the convenience of virtual appointments, then Advanced Primary Care would be a great fit for you. Plus, since it may be fully covered by your employer, why not give it a try and experience the benefits for yourself?

A: Yes, Advanced Primary Care (APC) has been shown to deliver positive health outcomes. In APC, your doctor spends more time with you, allowing them to understand your health needs better. This leads to more personalized and effective care. Adults in the U.S. who have a primary care provider have 19% lower odds of premature death than those who only see specialists for their care. This is according to a study done by B. Starfield, L. Shi, and J. Macinko, “Contribution of Primary Care to Health Systems and Health,” Milbank Quarterly and S. J. Spann.

A: While traditional insurance-based healthcare can provide good care, APC offers several key advantages. APC offers longer visit times, personalized care, easy access to your care team, and a range of services from preventive care to managing chronic conditions.

Plus, with most employers who are offering this benefit, there are no copays or deductibles and 24/7 access to your doctors – making the experience much easier than traditional insurance-based doctor visits. With the APC model, healthcare truly revolves around you.

A: We understand that your time is valuable. That’s why Advanced Primary Care is designed to be as convenient as possible. You can schedule your first visit to be completely virtual, meaning you can meet your doctor without leaving your home or office. Plus, APC gives you the flexibility to schedule appointments at times that work best for you.

A: Advanced Primary Care is a membership-based primary care service that puts you at the center of your care. APC is designed to provide personalized, comprehensive care that’s faster, easier, and more convenient, available 24/7 whenever and wherever you need it.

A: APC provides complete care for everything from your annual wellness visit, to help with allergies, to management of chronic conditions like diabetes. APC can also help you manage your mental health wellness. Their clinics offer comprehensive care focused on wellness and prevention.

A: As an employee, you have access to all the services APC offers. We’ve paid for you and your covered dependents’ membership to APC. 

Some restrictions and limitations may apply if you are part of an HSA plan.

A: Yes, APC accepts health insurance plans, however, in most cases, you will want to first let them know you’re on an employer-sponsored APC membership plan. Any services outside of the scope APC doctors can provide under your employers paid plan may cost additional fees, copays, and can be run through insurance. 

A: Kickstart your membership in minutes:

1. Visit https://member.apaly.net/welcome
2. Enter your address or zip code to search for clinics near you
3. Select the clinic you want to go to
4. Create your Apaly account & add any dependents
5. Access your membership card and schedule your first visit to kickstart your subscription

Note: Your place at the clinic is not held until you have your first visit. Spots are limited, so schedule your first visit immediately (which can be a virtual visit) to secure your spot to access your free APC benefit.

Take advantage of this exciting new benefit and experience a better way to get care – for free*. Activate your APC membership today at https://member.apaly.net/welcome.

A: By activating your APC membership, you will have access to:

• Same/next-day appointments that start on time
• Choose from over 500 locations and 1,000 providers to find the perfect clinic near you*
• More time with the best primary care providers who listen
• 24/7 virtual care including video chat, appointment bookings, and prescription renewals.

A: Whether you need to see someone for an urgent issue or want a provider to lead your long-term care, APC providers are given the time, tools, and training to listen to you and treat you as a person—not a number or a diagnosis.

A: Each clinic is different, but they all have ways to provide you care 24/7 so you can access the healthcare you need. Whether it’s virtual appointments, chatting with your provider, ordering prescription refills, or booking appointments, they are there when and where you need them.

A: Advanced Primary Care (APC) is a step above traditional primary care in several key ways:

1. Enhanced Access: With APC, you can get same- or next-day appointments that start on time. You also have 24/7 access to virtual care, including video chat, appointment bookings, and prescription renewals. Most primary care appointments are scheduled months out, with APC you can get the care you need, quickly.
2. More Time with Providers: APC providers are given more time to spend with each patient, so they can really listen to your concerns, answer your questions, and develop personalized care plans.
3. Focus on Wellness: APC takes a proactive approach to healthcare, focusing on wellness and prevention. They work with you to maintain good health and catch potential issues early. 
4. Comprehensive Care: APC offers complete care for a wide range of needs, from annual check-ups to chronic condition management to mental health support. You can get most of your healthcare needs met in one place. 
5. Personalized Experience: APC is designed to treat you as a whole person, not just a set of symptoms. They take the time to understand your unique needs and preferences and tailor your care accordingly.
6. Technology: With virtual options available, you can easily access your health information, communicate with your provider, and manage your care on the go.

While regular primary care can certainly meet many of your basic health needs, APC goes above and beyond to provide a higher level of service, convenience, and personalization.

A: Apaly is a healthcare technology company that connects employers and employees with Advanced Primary Care (APC) providers nationwide. Apaly’s software platform enables large employers to offer their employees and their families access to high-quality primary care through a network of APC clinics.

A: No, Apaly does not deliver APC services directly. Instead, Apaly provides the software infrastructure that makes it possible for employers to connect with APC providers at scale. Apaly’s platform facilitates the relationship between employers, employees, and APC clinics.

A: Apaly’s member portal allows you to search for and select the APC clinic that best suits your needs. You can browse through a nationwide network of clinics and choose the one you prefer based on location, services offered, and other factors. Apaly’s platform makes it easy for you to find and connect with top-quality APC providers.

A: After you’ve selected your preferred APC clinic through the Apaly member portal, you will manage all your doctor-patient interactions and appointment scheduling directly through your chosen clinic’s website or app. This ensures that you have a seamless experience and direct communication with your care providers.

A: Apaly continues to work behind the scenes to support the relationship between your employer and your APC clinic. Apaly’s platform handles the administrative aspects of your APC benefit, such as eligibility verification and billing, so that you can focus on your health and well-being.

A: Yes, Apaly’s platform is designed to give you the flexibility and choice you need in your healthcare. If you decide that you’d like to switch to a different APC clinic, you can easily do so through the Apaly member portal. Apaly’s goal is to ensure that you have access to the best possible primary care to meet your unique needs.